If the green availability bar is missing from a managed inventory unit in Charting, the unit's availability or status data needs refreshing. There are two things to check, in this order.
First, Update Availability
Go to the Inventory page.
Select the affected units using the checkboxes on the right.
Click Actions in the upper right.
Select Update Availability and confirm.
The system refreshes availability data for everything you selected.
Then, Check The Unit Is Active
A unit marked Inactive or Retired will never show the green bar, no matter how many times you refresh availability.
Click the unit to open its modal.
Go to the Admin tab.
Find the Unit Status field. If it is not Active, change it and click Save.
*Note: The Admin tab also keeps a log and journal of every status change on the unit, which will tell you when and how it was deactivated.
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