Overview
Password reset emails are usually delivered within a few minutes. If you haven’t received yours, follow the steps below.
What to Check First
Spam or junk folder
Email filters or corporate firewalls
Typos in the email address entered
Timing Expectations
Most emails arrive within 1–60 minutes
If the Email Still Doesn’t Arrive
Contact support and provide:
The email domain you’re using
For example: ___ @company.com
Approximate time you requested the reset
Next Steps
Support will assist you in restoring access as quickly as possible.